PetPeople by Hollywood Feed - Deerfield

4.6 out of 5.0
Rating 4.6
(33 Reviews)
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Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(847) 964-9841
755 Waukegan Rd
#150
Deerfield, Illinois, 60015
755 Waukegan Rd
#150
Deerfield, Illinois, 60015
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Bath TubDog Wash
Dog Scissors and CombGrooming Services
Get directions to PetPeople by Hollywood Feed at 755 Waukegan Rd Deerfield, IL
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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About PetPeople by Hollywood Feed Deerfield

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Deerfield, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.6 out of 5.0
Rating 4.6
(33 Reviews)
Leave a Review
  • 4.6 out of 5
    Rating 5.0
    I love Pet People in Deerfield they are always so friendly and helpful!
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Jennifer! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Great customer service ❣️
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.6 out of 5
    Rating 5.0
    The employees were friendly and helped me locate the dry cat food I was looking for. They also explained the rewards program.
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our Deerfield store. We think they’re pretty great too!  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    I came to the store with questions about a high quality food for my rescue kittens. The staff was incredibly helpful, friendly, and knowledgeable.
    Response from Hollywood Feed
    Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.6 out of 5
    Rating 5.0
    The store at Deerfield IL has always been top class and still is. My only concern is in getting the dog treats that my dog Luna loves and keeping them in stock!!
    Response from Hollywood Feed
    Garry , thank you for taking the time to leave us a review. We always appreciate customer feedback.it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs, and we apologize for not having what you needed at the time. We would like to know the product you were looking for so we can further assist you. We ask that you contact our Customer Service Department at bark@hollywoodfeed.com to further assist you in finding what you need and we can have it shipped to you.
  • 4.6 out of 5
    Rating 4.0
    We loved the personal service we got from the staff at PetPeople in Deerfield IL. When Hollywood Feed took over, we were nervous that the quality of products would decline and our favorite chews would be discontinued. The staff did go through a churn, but Liz, the manager is back and she is exceptional. Her customer service, knowledge and even the merchandising of the store is very well done. Displays are attractive, even down to the baskets that hold the chews. She was "gone" from the Deerfield store for a while and we considered shopping elsewhere but hung in there and Liz and her current staff are irreplaceable. We really appreciate being known and welcomed by name. The personal touch is lost in so much of society so it's great to have it at the Deerfield IL store. Lastly, this market has a high spend potential so part of the draw of Pet People is finding the higher quality products that you don't find at Petco, PetSmart or other box stores. Keep merchandising with quality products. People will spend money on products they like with people they like!
    Response from Hollywood Feed
    Thank you Michael for the wonderful review! Liz is an awesome pat of that team and we are grateful to have her as well as the team she has working with her! We are happy that they were able to give you the best customer service and help you find the best products for your fur baby/ies. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
  • 4.6 out of 5
    Rating 5.0
    Very nice people working here!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Everyone is so knowledge and helpful. Someone carried my huge bag of dog food to my car.
    Response from Hollywood Feed
    Ann, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.6 out of 5
    Rating 5.0
    Very friendly staff and good selection
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    great selection and Kevin was so helpful !
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    The staff here truly love and care about my dogs and it shows. They are knowledgeable and helpful. I wouldn’t go anywhere else!
    Response from Hollywood Feed
    Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
  • 4.6 out of 5
    Rating 5.0
    All staff was very attentive
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 4.0
    I had great service in the store…very helpful with identifying a dog food with the ingredients I was looking for. Please don’t use the name Hollywood Feed…it has such a bad connotation…over-priced, pretentious and fake…so different from the positive & friendly message offered by the name Pet People. I don’t know about the rest of the country, but in Illinois, Hollywood is not associated with quality & value!
    Response from Hollywood Feed
    Thank you for this amazing review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are sorry that you do not like the name Hollywood Feed, but it is a wonderful staple of who we are. In the 1950s, Hollywood Feed opened our first pet supply store on the corner of Hollywood Street and Chelsea Avenue in Memphis, Tennessee. Hollywood Feed is known for friendly and knowledgeable service more than half a century later. We've grown from a single store in Memphis to a retail presence spanning the country. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We've kept the name Hollywood Feed because we want to draw attention to our past and the pet lovers who started the company, the pet lovers who worked tirelessly over the years, and the pet lovers who shopped and continue to shop with us to make the company what it is today. We hope that when you do have the need for dog and cat supplies in the future, you will come by so we can take care of you! Thank you for your feedback and enjoy your day.
  • 4.6 out of 5
    Rating 5.0
    Excellent service and products.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Great place to shop for your furry children!!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Friendly and helpful service for first time use of self-service bath! Thank you!
    Response from Hollywood Feed
    Audrey, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.6 out of 5
    Rating 5.0
    Amazing customer service!
    Response from Hollywood Feed
    Diane, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.6 out of 5
    Rating 5.0
    Great selection & friendly employees!
    Response from Hollywood Feed
    Jill, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.6 out of 5
    Rating 4.0
    Friendly staff!!
    Fours stars although the competitor right down the street has better promos and coupons offers.
    Response from Hollywood Feed
    Taylor, thank you for reaching out to us! To price match an item, send us a link to the website with the product you wish to price match so we can verify the price. If the price of the item, including the competitor's shipping cost, is less than ours, we will be happy to issue a price match! Once approved, simply place the order for the product, send us the order number, and we will issue a refund for the price difference. If you have any further questions, please let me know or call 888-816-8691.
  • 4.6 out of 5
    Rating 5.0
    Staff is super helpful.
    Response from Hollywood Feed
    Doug, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • PetPeople by Hollywood Feed 936 Willow Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    936 Willow Rd
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  • PetPeople by Hollywood Feed 240 E Deerpath Rd
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    240 E Deerpath Rd
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  • PetPeople by Hollywood Feed 2672 Green Bay Rd
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    2672 Green Bay Rd
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  • PetPeople by Hollywood Feed 4700 Gilbert Ave
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    4700 Gilbert Ave
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