Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(331) 301-5677
3015 E New York St
A6
Aurora, Illinois, 60504
3015 E New York St
A6
Aurora, Illinois, 60504
Services
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Adoption Days
Dog Wash
SAME DAY DELIVERY
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TALK WITH A LOCAL PET EXPERT!
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49
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About PetPeople by Hollywood Feed Aurora
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Aurora, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(39 Reviews)- Rating 5.0friendly helpful staff
- Rating 5.0Amazing customer service. Friendly , professional staff with a bright, clean store. Prices are comparable to other pet stores but this place had won me over with their customer serviceResponse from Hollywood FeedNovember 29, 2022Chris, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Helpful, enthusiastic, and friendly staff. Personal interest in our dog every time we go in. We regularly buy dog food and treats. Love the bath convenience.Response from Hollywood FeedDecember 4, 2022Thank you Bruce for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Aurora store! We think they're awesome too. We're happy you have allowed a great connection with our team. Our self wash stations was made for the convenience for you and your pet(s). At Hollywood Feed, we love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0This is the best pet store we have ever been to. Prices and selection are great and they have so many healthy options for food and treats. We are greeted by name each time we come. The staff are what makes this place stand out. They are so friendly and helpful every time we stop in, which is at least once a week. Sam, Sofia, Heaven and everyone we have ever encountered go above and beyond to welcome us in and make us feel like valued customers. They are truly the reason we continue to shop here as often as possible.Response from Hollywood FeedDecember 1, 2022We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0Always a great experience! Cindy and her team are upbeat, knowledgable and always make you feel welcome as soon as you enter the store. Prices are so much better, too!Response from Hollywood FeedDecember 1, 2022We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
- Rating 5.0I always receive great customer service by the friendly and knowledgeable staff. I shop there frequently and they always greet me with a smile and call me by my name.Response from Hollywood FeedNovember 29, 2022Karla, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0We just adopted our first cat and the staff couldn't have been more helpful in seeing to our needs!Response from Hollywood FeedNovember 19, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Awesome customer service! Everyone was very helpful as a first time customer. Will definitely return! :)Response from Hollywood FeedNovember 15, 2022Katie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Heather, she was an amazing help finding me a new dog food that she personally recommended. The workers are amazing and helped me out and gave me a major discount because I was missing some change and I was new. The people there are extremely friendly!Response from Hollywood FeedNovember 15, 2022Peter, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Heather was fantastic to work with. She was very helpful and knowledgeable in assisting me with calming options for my pet to travel on her 1st flight. Glad she is back at this location!Response from Hollywood FeedNovember 10, 2022Carol, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Great serviceResponse from Hollywood FeedNovember 9, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Sam was great. It was my first time in the store and I will definitely continue supporting this business. Sam greated me quickly. From there we talked about our dogs, the loss of my previous dog, and goat milk. I plan to do all my pet needs shopping here because of your fantastic team and the involvement you have with local rescues.Response from Hollywood FeedNovember 9, 2022Ronny, thank you for being our 5-star customer! We appreciate you and value your support! We are dedicated and committed to you and your pet(s) at Hollywood Feed. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Great customer service. Always great service and helpful. Sophia at the store helped me to figure out ways to help my dog lose weight.Response from Hollywood FeedOctober 30, 2022Dan, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur babies! Come back and see us again soon!
- Rating 5.0Great, friendly customer service!Response from Hollywood FeedOctober 29, 2022Traci, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0I found here what I was looking forResponse from Hollywood FeedOctober 12, 2022Grigore, thank you so much for such an incredible review! Our team strives to provide a wide variety of the highest quality products for each pet's specific needs and ensure a wonderful experience for each customer! We're thrilled you're pleased with our service, and we hope to see you again soon!
- Rating 5.0They are always super helpful there. Thank youResponse from Hollywood FeedNovember 9, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
- Rating 5.0Quick and easyResponse from Hollywood FeedNovember 10, 2022Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
- Rating 5.0Love this place. Great customer service and store.Response from Hollywood FeedSeptember 29, 2022Andy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!
- Rating 5.0The employees are great! They're always so helpful and friendly both with me and my dog who often comes in with me. I love all of the natural options in the store for my dog, and she seems to as well!Response from Hollywood FeedSeptember 30, 2022Theresa, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you and your dog again soon!
- Rating 5.0Great Customer Service once again!Response from Hollywood FeedSeptember 29, 2022We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
Michael S
Customer Service
Hollywood Feed
Be sure to visit
hfu.hollywoodfeed.com to enroll in Hollywood Feed University
alongside our employees while we learn more about our pets' health &
behavior from veterinarians, nutritionists, and other accredited
members of the pet industry!