About Hollywood Feed Sandy Springs
Hollywood Feed is a natural and holistic pet specialty retail store in Sandy Springs, GA. We aim to provide superior customer service and work to improve the lives of pets. Hollywood Feed was established in 1950 as the local feed store on Hollywood Street in Memphis, TN. We counted the Memphis Zoo, Memphis Animal Services, and the Memphis police force among our original house accounts. Over the next three decades, Hollywood Feed was the place to get pet food, good advice, and friendly service. After being customers for many years, the current owners acquired Hollywood Feed in 2006 with the intention of building on the legacy of helping pets, their owners, and people in the community.
Today, Hollywood Feed continues our commitment to help pets and people by offering our four-legged friends high-quality foods, USA-made treats, toys, beds, and more. Our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists every year. We believe the best customer service involves helping pet owners make informed decisions about pet products.
Hollywood Feed also remains committed to the community. Our "Made In" products are sourced 100% from the United States and produced by Americans in the communities we serve. In addition, we donate over 100,000 pounds of dog food and other supplies every year to our rescue group partners. Each of our retail locations hosts regular adoption events with local shelters and rescue groups.
At Hollywood Feed, we have always believed in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. That’s why we stand by our Hollywood Feed Promise: "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it."
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
- Rating 5.012/5/19Associates were helpful.Response from Hollywood Feed12/6/19Thank you for the splendid review, Daniell! We're thrilled you're pleased with our team's service and hope to see you again soon!
- Rating 5.011/26/19The girls that work there are so friendly and always play with my dog. Very helpful helping me find items. My dog and I love going there!Response from Hollywood Feed11/27/19Amy, wow!! Thank you for this amazing review! Our guests become like members of our family over time, and we love to be able to have that personal connection - especially with our four-legged guests! Come back and see us again soon!!
- Rating 5.011/21/19Great customer service and lots of options for everythingResponse from Hollywood Feed11/21/19Lynn, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.011/8/19Friendly staff. Unbelieveable selection. Top quality merchandise.Response from Hollywood Feed11/9/19Thank you for the splendid review, James! Our team works hard to provide a variety or quality products at competitive prices to ensure an excellent experience for our customers! We hope to see you again soon!
- Rating 5.010/30/19The ladies are so patient and helpful. It wasn't like other stores where they are eyeing you are looking to see what you will buy.Response from Hollywood Feed10/31/19Thank you for the splendid review, Jenn! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 3.010/24/19The staff is very pleasant and always asks to help carry heavy items to my car. But they don't have much product knowledge. I had trouble with a collar I bought for my dog and the guy I showed it to didn't know the first thing about it. Better training is needed.Response from Hollywood Feed10/29/19Thank you for taking the time to write us a review, John! We always strive to go above and beyond for our customers at Hollywood Feed, so we're thrilled to hear our team always provides an excellent experience during your trips to our store! Our team attends monthly training on pet health, nutrition, and products to ensure the best assistance, so I certainly apologize that our sales associate was unfamiliar with the collar your purchased. I'll be sure to escalate this to the location's regional manager, George, and our Operations Director, so they can address this with our team and update their training. Please feel free to reach out to George through his email address, firstname.lastname@example.org, as I'm sure he would like to hear more about your experience. Thank you again for your feedback and the opportunity to make this right!
- Rating 5.010/9/19Great customer service! Love coming in.Response from Hollywood Feed10/10/19Lauren, thanks so much for this great review! Our team works hard to provide the highest level of customer service possible. We hope to see you again soon!
- Rating 5.010/3/19Good storeResponse from Hollywood Feed10/3/19Thank you for the splendid review, Ty! We hope to see you again soon!
- Rating 5.09/16/19Very helpful staffResponse from Hollywood Feed9/16/19Thank you for this amazing review, Judy!! Our team works hard to provide the best experience during each visit.
- Rating 5.08/28/19Super friendly employees, my dog loves coming with me to pick up his food!Response from Hollywood Feed8/29/19Hi, Amy! Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! And bring your baby! :-)
- Rating 5.08/28/19This location is not my regular store. My store is in Roswell and I have had nothing but outstanding customer service from Hollywood Feeds staff. They are knowledgeable about the products,very polite, professional and always offering to help in any way.Response from Hollywood Feed8/28/19Susan, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 4.08/22/19We love Hollywood feed! So refreshing going to a pet store where the associates are friendly and willing to help! I also appreciate not having to read the back of every label- I know the products have real ingredients and are all relatively local. Why 4 stars you ask? THE HOURS ARE AWFUL. We live in ATL and you can’t get off of work and to the store within store hours. Give another hour!!!Response from Hollywood Feed8/23/19Hi, Lauren! Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service. I will definitely pass along your suggestion that we add another hour to the stores' operations. In the meantime, it may be helpful to know that we have an option that allows you to shop 24/7 from our website! You just place the order and FedEx Ground gets it to you! Thank you so much for shopping Hollywood Feed and we hope to see you again soon!
- Rating 4.08/7/19HF has been really great, they carry the products that I want at a competitive price.
- Rating 5.07/30/19Excellent customer service and personal assistance.Response from Hollywood Feed7/31/19Bobbie, thanks for your positive review! Excellent customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.07/19/19We loved value and great quality productsResponse from Hollywood Feed7/19/19Thank you for the wonderful review, Mark Our team goes above and beyond to provide excellent service and quality products for every customer! We hope to see you again soon!
- Rating 5.07/1/19Wonderful service and very knowledgeable staff! These people know their merchandise and can steer you toward the right products for your pet.Response from Hollywood Feed7/2/19John, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.05/1/19This location has introduced so many new pet products to my family that we come back here at least 7-10 times a month. My dog loves it here and we have began to explore other Hollywood Feed location and each one has been as great as this oneResponse from Hollywood Feed5/4/19Lucien, thank you so much for your positive review! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
- Rating 5.04/27/19The best place to buy quality food and treats for your fur kid! ❤️Response from Hollywood Feed4/28/19Thank you so much for the splendid praise, Laura! Our team strives to go above and beyond to provide quality products at competitive prices! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.04/26/19Always neat, clean and well stocked. Personnel are helpful without being overbearing.Response from Hollywood Feed4/26/19Thank you for the splendid review, Michael! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.04/25/19Friendly and welcoming staff! Had free samples for my pup to try out, which was greatly appreciated to help on deciding what to buy. Great selection of everything!Response from Hollywood Feed4/26/19Thank you so much for the wonderful review, Emily! Our team strives to go above and beyond to provide quality products and excellent service during every visit! We hope to see you again soon!
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