Hollywood Feed Roswell Market Place

Dominique, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, even if it is negative, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Roswell location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Joy, so that she can address this matter with the team. Please reach out to Joy so we can improve our customer service, her email is joy@hollywoodfeed.com . Again, I am very sorry for your less than exemplary recent visits, and hope that you will give us the opportunity to make this right!

Charlot, thank you so much for your stellar review! Our compassionate team attends over 40 hours of training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. We are thrilled to have you as part of our Feed Family, and we hope to see you again soon!

Laura, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

Liliana, our team attends monthly training so we can better serve our customers and their furry friends! Thanks for the wonderful feedback.

We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!

Storm, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs at the best possible prices! We're thrilled you're pleased with our service and hope to see you again soon!

Nora, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!

Dena, thank you for the 5 star review! We appreciate your support!

We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!

Trysh, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We hope to see you and your girls again soon!

Nathan, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to hear your recent Curbside Pickup was so fantastic! We hope to see you back again soon!

Thank you for the fantastic review, Teddy! Our team strives to provide excellent service for every customer - especially our four-legged ones! We're thrilled you and Kobe are pleased and hope to see you both again soon!

Thank you for the splendid review, Maria! We're thrilled you're pleased with our service and hope to see you again soon!

Brenda, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your review indicates that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Joy, so she can take the appropriate action with our team. If you would like to reach out to Joy directly, please email her at joyvarden@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and that you'll give us the opportunity to make your next visit better than your last!

Linda, thanks for your positive review! Excellent customer service is always something our associates strive for and we are happy to have such great feedback!

Rylan, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice. Come back and see us again soon!

Catiria, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year on pet nutrition and products so we can better serve our guests and of course their furry friends! We are so glad you are pleased and look forward to seeing you again soon!

Michelle, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

Thank you for the fantastic review, Allison! Our team attends monthly training on pet health, nutrition, and products to ensure well-informed recommendations for our four-legged customer's specific needs! We're thrilled you're pleased with our pricing and services and hope to see you again soon!

Mary, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback!