About Hollywood Feed Dunwoody
Hollywood Feed is a natural and holistic pet specialty retail store in Dunwoody, GA. We aim to provide superior customer service and work to improve the lives of pets. Hollywood Feed was established in 1950 as the local feed store on Hollywood Street in Memphis, TN. We counted the Memphis Zoo, Memphis Animal Services, and the Memphis police force among our original house accounts. Over the next three decades, Hollywood Feed was the place to get pet food, good advice, and friendly service. After being customers for many years, the current owners acquired Hollywood Feed in 2006 with the intention of building on the legacy of helping pets, their owners, and people in the community.
Today, Hollywood Feed continues our commitment to help pets and people by offering our four-legged friends high-quality foods, USA-made treats, toys, beds, and more. Our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists every year. We believe the best customer service involves helping pet owners make informed decisions about pet products.
Hollywood Feed also remains committed to the community. Our "Made In" products are sourced 100% from the United States and produced by Americans in the communities we serve. In addition, we donate over 100,000 pounds of dog food and other supplies every year to our rescue group partners. Each of our retail locations hosts regular adoption events with local shelters and rescue groups.
At Hollywood Feed, we have always believed in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. That’s why we stand by our Hollywood Feed Promise: "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it."
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
- Rating 5.010/11/19Friendly service.Response from Hollywood Feed10/12/19Thank you for the wonderful review, Janine! We're thrilled you're pleased and hope to see you again soon!
- Rating 4.09/30/19I generally shop at the Sandy Springs location and sometimes the East Cobb location. Happened to be in the neighborhood. The associate wasn’t as friendly as the other stores but in fairness, she appeared to be alone and had a pallet of pet food to break down. That’s unfortunate because my first impression was disappointing. I hope there was someone else there or scheduled to arrive soon. Very hard to stock shelves and maintain good customer service. Also, not safe for a young woman to be alone in a large store.Response from Hollywood Feed10/10/19Thank you for taking the time to leave us a review, Marina! At Hollywood Feed, we take all feedback seriously, especially negative, as it help our company to learn and improve. I apologize for the poor first impression of our Mt. Vernon location, as it is always our intention to provide an excellent experience and exceptional service for every customer. I have escalated this issue to the Regional Manager of this location, George, as well as our Operations Director to ensure any scheduling issues regarding the number of staff on hand at this location is corrected. If you would like to reach out directly about your visit, please email him at firstname.lastname@example.org. Again, I apologize for any negative impression given during your recent visit. We greatly appreciate your feedback and the opportunity to make this right!
- Rating 5.09/26/19Always good service and advice on new productsResponse from Hollywood Feed9/27/19Thank you for the amazing review, Doyle! Our team is dedicated to providing amazing products and exceptional service! We're glad to hear you are pleased!
- Rating 5.09/3/19Awesome selection and fabulous customer serviceResponse from Hollywood Feed9/4/19Thank you so much for the fantastic review, Jodi! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
- Rating 5.08/30/19Great selection of high quality dog food and very knowledgeable staff!Response from Hollywood Feed9/1/19Thank you for the fantastic review, Karen! Our team attends monthly training on pet health and nutrition to ensure quality recommendations for your pet's specific needs! We're thrilled you're pleased with our service and selection and hope to see you again soon!
- Rating 5.08/30/19Great customer serviceResponse from Hollywood Feed9/1/19Than you for the fantastic review, Cheryl! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.08/2/19The staff are low-key but on top of it with great customer service - they ALWAYS offer to help carry items to my car (esp helpful when I have one or both of the dogs) and they help with finding items by taking us to the aisle, not just pointing in the direction of where to go...Response from Hollywood Feed8/2/19Lori, thanks so much for this great review! Our team works hard to provide the highest level of customer service possible. We hope to see you again soon!
- Rating 5.07/17/19The sales lady was very helpful...even lended a hand getting the dog food to my car.Response from Hollywood Feed7/17/19Sharon, thanks so much for this great review! Our team works hard to provide the highest level of customer service possible. We hope to see you again soon!
- Rating 2.07/1/19The customer service was abysmal. When I called to verify the location I was in the middle of a sentence and the woman I was speaking with just said it’s around the corner and then hung up on me.
When I went inside an older woman came over and was helpful. So, 2 stars.
One star for the helpfulness and another star for excellent products.
Got to the register and the sales associate was less than friendly.
Never going back to this location again.Response from Hollywood Feed7/2/19Thank you for reaching out to us with your concerns, Lauren. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at the Dunwoody location. I have reached out to the store's Regional Manager, George. He will be investigating the concerns and discussing this with the staff at this location. If you would like to provide more details, please reach out to him at email@example.com. Thank you again for bringing this to our attention, and we hope that you will give us the chance to make this right.
- Rating 5.07/1/19Great selection, good prices and excellent service. Thanks HollywoodResponse from Hollywood Feed7/1/19Thank you so much for the stellar review, Susan! Our team strives to go above and beyond to provide excellent service and quality products at competitive prices! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.06/6/19Wonderful customer service. Did a great job helping me find the right food for all three dogs, and they love it too! They actually wait at their bowls.Response from Hollywood Feed6/7/19Brandie, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
- Rating 5.06/6/19Good customer service and excellent variety of products!Response from Hollywood Feed6/7/19Amy, we are so grateful for your stellar review! Our staff seeks to provide the finest level of service achievable while offering our customers the best products possible!
- Rating 5.05/30/19Great service alwaysResponse from Hollywood Feed5/31/19Thank you so much for the wonderful review, Karen! We're thrilled you're pleased with our service and we hope to see you again soon!
- Rating 5.05/30/19Employees are always willing to help and very friendlyResponse from Hollywood Feed5/30/19Thank you for this great review, Lori! Our team strives to create the best experience during each visit!!
- Rating 5.05/27/19I love shopping at Hollywood Feed because I get personalized service every single time, from the moment I walk in the door. They’re not pushy, but rather, very knowledgeable. Super nice, too!Response from Hollywood Feed5/27/19Thank you so much for the stellar review, Lisa! Our team attends monthly training on products, pet health, and nutrition to better recommend quality products for your pet's specific needs! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.05/24/19I enjoy going to HF for items I don't find in the grocery or major pet-store chains. An added plus: friendly and knowledgeable staff always willing to help and make suggestions if needed.Response from Hollywood Feed5/24/19Thank you so much for the fantastic review, Susie! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
- Rating 5.05/22/19Great customer service , knowledgeable staff, great productsResponse from Hollywood Feed5/22/19Thank you so much for the fantastic review, Tim! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
- Rating 5.05/20/19Great store with friendly great customer serviceResponse from Hollywood Feed5/21/19Karen, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.05/2/19These guys are the best! My Border Collie loves coming to visit, and soaks up all the attention from the staff :)Response from Hollywood Feed5/3/19Erica, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback!
- Rating 4.05/2/19Sometimes great customer service, sometimes okay customer service.Response from Hollywood Feed5/2/19Patty, thank you for your positive review. We strive to provide great customer service and apologize if at times you have only received okay customer service. We appreciate the feedback, as it helps us to learn and grow. If ever there is anything else we can do to accommodate your needs, please don't hesitate to let us know!
Nearby Hollywood Feed Locations
- 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM3000 Old Alabama Rd.Suite 124Alpharetta
- 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM6235A Roswell Road NESandy Springs
- 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM5001 Peachtree Blvd605Chamblee
- 5215 Town Center Blvd.Suite 660Peachtree Corners