Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(470) 281-9151
2990 Buford Hwy
Cumming, Georgia, 30041
2990 Buford Hwy
Cumming, Georgia, 30041
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About Hollywood Feed - Windermere
Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Madison Woodruff
Store Manager
Madison has been the Store Manager at Windermere since just after the store opened in 2017. Having worked in the business since 2013, she has seen all sorts of crazy animals come in and out of the store - dogs, cats, birds, squirrels, goats, and even a pig and a pony! She says, "I'm sure anyone would tell you that seeing your pets is the best part of the job. My favorite is when a pup comes in with a newly learned trick to show it off!" At home, her and her husband have two dogs, Beans and Sadie, who are both known to be seen around her store from time to time. When she isn't working, she loves relaxing with her family and taking sunset drives in the Keep! She would love for you to stop by and see her and her team! Make sure to bring your fur babies with you!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(322 Reviews)- Rating 5.0The best pet store!!
- Rating 5.0Excellent customer service, the manager is very knowledgeable and professional.
- Rating 5.0Great customer service!
- Rating 5.0Everyone was extremely helpful and personable! I wanted a gift for my new neighbor’s dog and the bag with the cute tissue was offered for the gift! So cute! Perfect! Friendly service!
- Rating 5.0Friendly and super helpful!!!!
- Rating 5.0Very friendly service, always
- Rating 5.0Staff is always attentive, friendly and knowledgeable. Store is clean and well stocked.
- Rating 5.0Excellent Customer Service. Great team on staff that is always willing to help. Thank you for being a trusted provider.
- Rating 5.0Great service and advice on products. Friendly staff. Nice selection of products.
- Rating 5.0Wonderful customer service! 10/10Response from Hollywood FeedSeptember 10, 2022Haley, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon!
- Rating 5.0Always friendly helpful service.Response from Hollywood FeedSeptember 10, 2022We are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0There was a lady there. I can’t remember her name but she was very helpful. I just got a new Boxer puppy and she was very knowledgeable about dogs and what different breeds may need.. She informed us of store specials, was very polite and wished us luck with the new puppy. She made us feel very welcome and we will continue being loyal customers to your store.
- Rating 5.0Great customer service and friendly!Response from Hollywood FeedSeptember 8, 2022Amy,
We are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! - Rating 5.0Hi! Always greeted with a “Hello!” and a “Can I help you find something?” when I come in.Response from Hollywood FeedSeptember 7, 2022We are so grateful for your wonderful feedback! We are pleased to hear that Ellen at our Windermere location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
- Rating 3.0Cashier was not friendly. Love Hollywood feed!Response from Hollywood FeedAugust 30, 2022Latoya,
Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps us to learn and improve as a company. At Hollywood Feed we take pride in providing excellent customer service, so I would like to apologize for your recent experience as it appears we’ve dropped the ball. Great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at the Windermere store. This will be escalated to the regional manager Kelsie Humphreys so that the appropriate action can be taken with our team members. We would appreciate f you would provide her with more details at kelsie@hollywoodfeed.com. We certainly hope to hear from you soon and that you will give us the opportunity to make your next visit better than your last. - Rating 5.0Very friendly and helpful staff.Response from Hollywood FeedSeptember 4, 2022Thank you for this amazing review, Selvi!! Our team works hard to provide the best experience during each visit.
- Rating 5.0Great customer service, always friendly and helpful and take the extra step to make sure you're satisfied. Very clean and well maintained store.Response from Hollywood FeedAugust 19, 2022Nancy, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
- Rating 5.0Staff are always friendly, helpful and knowledgeable!Response from Hollywood FeedAugust 16, 2022Jennifer, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
- Rating 5.0Great customer service and selection of top quality locally sourced products at reasonable prices.Response from Hollywood FeedAugust 12, 2022Edward, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0They greet you at the door and always offer to help you. Great service and clean storeResponse from Hollywood FeedAugust 19, 2022Gary,
Thank you so much for your five star review! We here at Hollywood Feed strive for the best, whether it is the store cleanliness or the expertise of our caring staff. Thank you again, and come back soon!
Displaying reviews 1 - 4 out of the 20 most recent