Hollywood Feed Brookhaven

Thank you so much for the fantastic review, Michele! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!

Thank you for the awesome review, Jodi! Our staff goes through 40-50 worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers lives, and we make it our mission to make them a part of the Feed Family! So happy to hear your dog is enjoying the new food! We hope to see you again soon!

Stephanie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again
soon!

Kathy, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback. We hope to see you again soon!

Thank you for the five stars and thumbs up, Dawn! We're thrilled you're pleased with our service and hope to see you again soon!

Meeoowww! What a fantastic review David! We are happy to hear we always have you and your cat covered! Thanks for the 5-stars and we hope to see you again soon!

Nicole, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon!

Marie, we are THRILLED to hear about your wonderful experience at our Brookhaven store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!

Angela! We are over the moon with this fantastic feedback! Thank you so much for the wonderful compliment for George and Rachel and the rest of the awesome Chamblee team! We are pleased to hear your first visit went so wonderfully. Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. Thank you again for stopping by and we hope to see you again soon!

Wow!! Thank you so much for the excellent review, Lindsay! We truly appreciate your kind words and hope to see you again soon!

Thank you for the splendid review, Susan! We're thrilled you're pleased and hope to see you again soon!

Patricia, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!

Thank you for your superb review, Matt! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback and are glad to hear Sascha is doing well with the new shampoo. We look forward to seeing you again soon!

Meredith, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Thank you again, and we hope to see you soon!

Fit and F!! We are glad to hear about your lovely experience at our Chamblee location! We love going above and beyond for our customers! Hope to see you again soon!!

Sharon, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!

Allison, thank you for your review! We're so glad to hear that you and Gumbo enjoy visits to our stores! Give him a big belly rub for us, and come back to see us again soon.

Mike, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!

Ann, thank you for taking the time to reach out to us. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against Novel Coronavirus SARS-CoV-2, the Cause of COVID-19. We also have marked out areas to show proper social distancing for our customers. Finally, we do require our employees to wear masks at all times for safety measures, so we thank you for bringing this to our attention. We will be escalating this complaint to the Regional Manager for this location, George, for them to address with the staff. If you would like to reach out to her directly, her email is georgeoakes@hollywoodfeed.com. Again, I apologize for your recent experience and hope that you will give us the opportunity to make your next visit better than your last!

Cary, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback!