Hollywood Feed Brookhaven

Athena, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We're also thrilled to hear you're pleased with our Same Day Delivery service! Thank you again for your review, and we hope to see you again soon!

Thank you for taking the time to reach out to us, Nicole. Feedback from our customers is exceptionally important, even if it is negative, as it helps us to learn where we need to improve. Our staff strives to provide the best and most knowledgable customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Brookhaven location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, George, so that they can address this matter with the team. If you would like to reach out to them directly, their email is georgeoakes@hollywoodfeed.com. Again, I am very sorry for your less than exemplary recent visits, and hope that you will give us the opportunity to make this right!

James, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products - at amazing prices - for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

Mark, our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!

Elton, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you and your pup again soon!

Thomas, we’re very proud of the compliment on our team member. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!

Judi, thank you for this marvelous review. We are so glad to have you as part of our Feed Family! We’re also very proud of the compliment on our team member, Rachel. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!

Grant, thank you so much for your wonderful review! It's always our goal to make our two- and four-legged customers feel at home, so we're thrilled to hear Max made a new friend! We hope to see you and Max again soon!

Beth, thank you for your great review! We're so glad to hear you're enjoying our newest service, Curbside Pickup!! Thank you for providing us with awesome feedback about this service. We look forward to seeing you again soon!

Cynthia, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!

Debra, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled to hear you're pleased with our dog food selection, and we hope to see you again soon!

We're very proud to read your compliments on our team member, Rachel. Our staff puts much effort and time into developing knowledge of the different pet foods available in our stores. They are enthusiastic about sharing their expertise with our customers. Thank you for your five-star review! We hope to see you again soon!

Allen, thanks so much for this great review! Our team works hard to provide the highest level of customer service possible. We hope to see you again soon!

Thank you for the amazing review! Our team is dedicated to providing amazing products at the best prices possible! We're glad to hear you are pleased!

Thanks for the wonderful review, Paula! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!

Fred, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!

Thanks so much for the great review! Very glad to hear that the online ordering was efficient, fast, and easy. Hope you use the service again soon!

Magalie, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for! We hope to see you back again soon!

Thank you for taking the time to leave us a review, Spencer! At Hollywood Feed, we always strive to go above and beyond to provide an excellent experience for our customers, so I'm very sorry to hear the service you received left something to be desired. Due to this, I have escalated this review to the regional manager of this location, George, so he can address and correct this with our staff. Please email him at georgeoakes@hollywoodfeed.com if you have more you would like to add about your recent experience. Thank you again for your feedback and the opportunity to improve!

Thank you so much Sara for this wonderful review! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice. Come back and see us again soon!