|Day of the Week||Hours|
|Monday||9:00 AM - 7:30 PM|
|Tuesday||9:00 AM - 7:30 PM|
|Wednesday||9:00 AM - 7:30 PM|
|Thursday||9:00 AM - 7:30 PM|
|Friday||9:00 AM - 7:30 PM|
|Saturday||9:00 AM - 7:30 PM|
|Sunday||10:00 AM - 6:30 PM|
3535 Northside Pkwy NW
Atlanta, Georgia, 30327
3535 Northside Pkwy NW
Atlanta, Georgia, 30327
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About Hollywood Feed - Northside
Hollywood Feed is a natural and holistic pet specialty retail store in Atlanta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Tombra Boyde is originally from Atlanta, Georgia. She has worked for Hollywood Feed for over three years and has especially enjoyed her time with the company. Stop by store 84 to visit Tombra and her team of animal-lovers! They are all happy to help you and your fur baby out!
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
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4.8 out of 5.0
Rating 4.8(119 Reviews)
- Rating 4.0Did not have bulk cod skins and I would like a closer location to West Cobb
- Rating 5.0Love having this store close to my home. Staff is always friendly and helpful.
- Rating 5.0Love the smell. Love the friendliness. Love the expertise.Response from Hollywood FeedJuly 26, 2022Jennifer, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
- Rating 4.0Very friendly but I really didn’t need to be asked if I was looking for anything three times. It was a bit much and I didn’t feel too comfortable browsing at my leisure. Also, your cat section is really small in comparison to the dog supplies. It’s a good store though.Response from Hollywood FeedAugust 13, 2022Thank you Winifred for this feedback. Our West Paces Ferry store works hard to give good customer service to everyone. Our team members believe in providing a unique experience to every customer. However, we do understand that not everyone desires a lot of assistance. We talk to our team members about giving proper customer service and not becoming pushy. At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6% own a cat. Among pet owners, 63.4% own a dog and 42.7% own a cat. Therefore, due to market demand, we do offer more retail space for dog products than cat products. But we are always open to new suggestions for products, so if ever you feel there is something specific you would like to look into us carrying, feel free to tell your local Hollywood Feed store or email us at firstname.lastname@example.org so that we can pass your suggestions along to the appropriate buying team! Although every visit may not be perfect we do thank you for continuing to shop with us. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
- Rating 5.0Sales person was very helpful in quickly locating several dog bed options. She also checked the manufacturer's website to see if the preferred bed came in other colors.Response from Hollywood FeedJuly 4, 2022Cherlene, we’re very proud of the compliment on our team member at our West Paces Ferry store! We are pleased to have this team member on our staff. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. And if we don't know the answer, we're happy to find it with you to make sure we provide the most well-informed service possible. We're thrilled you're pleased. Come visit us again soon!
- Rating 5.0my first experience and it was a home run. Caitlin(sorry if I mispelled)was so nice and the guy that checked me out was also. Thank you for a winderful first visit! I will return.Response from Hollywood FeedJuly 3, 2022Angela, we are so glad to hear you loved your experience so much that you gave us 5-stars! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0All employees are very friendly and helpful.Response from Hollywood FeedJune 17, 2022Sherry, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Great service!Response from Hollywood FeedJune 1, 2022We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
- Rating 5.0Amber was knowledgeable and helpful. Thorough and patient with the dog treats and trying to help us find toys too. Awesome customer service and experienceResponse from Hollywood FeedJune 1, 2022Donna, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Amber was able to provide you with the best possible service! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Everyone is so nice and helpful! Super friendly staff, great products, and a loyalty program all combines for a fantastic experience every time!Response from Hollywood FeedMay 17, 2022Lissy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Everyone is always so friendly and helpful!Response from Hollywood FeedMay 10, 2022Hi Rebecca G.
We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
- Rating 5.0Excellent customer service. I always have a great experience when visiting this location. Sales associates are always helpful and knowledgable. The items we’re looking for are always in stock.Response from Hollywood FeedMay 4, 2022Sean, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
- Rating 1.0Usually every location I’ve been to the staff has been very helpful. My last visit to this location was a complete disappointment. The one male staff member bee lined to the back as he was arch me lug a large dog food bag up front. Neither team member on the floor that I saw were people whom I usually see at the Northside Drive location. The cashier this time didn’t offer to assist. Not the service I am used to from your staff. I will make a point of going to the sandy springs GA store from now on as the team there (especially Zach) always are kind and helpful.Response from Hollywood FeedApril 25, 2022Angela, thank you for taking the time to reach out to us. I am incredibly sorry to hear that our West Paces Ferry staff members haven't lived up to our high standard of customer care and service during your most recent visit. Our staff strives to provide the best possible customer service in the industry, and feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I have made sure to escalate your complaint to the Regional Manager of this location, George Oakes, so that he can address this matter with the team. Please reach out to him directly at email@example.com with more details so that we can work to correct this situation. Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
- Rating 5.0Love the positive attitude and helpful information --everyone in this store is wonderful--quit buying for my dogs at online stores because of your staff--the experience is always fun.Response from Hollywood FeedApril 22, 2022Julie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
- Rating 5.0Great Customer Service Manager was kind professional friendly and helpful!Response from Hollywood FeedMarch 30, 2022Heather, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Great customer service, always super friendly and helpfulResponse from Hollywood FeedFebruary 28, 2022Jonathan, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0I had a great experience during my visit.
Customer service and prices was great.Response from Hollywood FeedFebruary 10, 2022Fay, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices, as well as the best customer service in the industry. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
- Rating 5.0Great customer service!Response from Hollywood FeedFebruary 1, 2022Kagen, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Always the best employees in this store!Response from Hollywood FeedJanuary 25, 2022Melinda, we are so grateful for your wonderful feedback! We are pleased to hear that our team at the West Paces Ferry location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon!
- Rating 4.0Great customer serviceResponse from Hollywood FeedNovember 17, 2021Gini, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at firstname.lastname@example.org. We hope to see you again soon!
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