Hollywood Feed Northside at 17th Street: {KEYWORDS} in Atlanta, GA

Hollywood Feed - Northside at 17th Street

4.9 out of 5.0
Rating 4.9
(107 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Northside at 17th Street: {KEYWORDS} in Atlanta, GA
Store Information
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 6:30 PM
Open Today
(470) 240-5849
1289 Northside Dr
Suite 620
Atlanta, Georgia, 30318
1289 Northside Dr
Suite 620
Atlanta, Georgia, 30318
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 1289 Northside Dr Atlanta, GA
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Atlanta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Kira Black
Store Manager
Kira is the Store Manager of Hollywood Feed in Atlanta, GA. She has worked with the company since February 2019. Before working at Hollywood Feed, Kira was involved in volunteering with a reptile rescue and a German Shepherd rescue based in California. She currently has a beautiful bicolor German Shepherd named Luna and also helps to foster kittens. She and her team would love to see you stop by Store 71!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(107 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Thank good job
    Response from Hollywood Feed
    David, such a wonderful review, we thank you so much! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service. Extremely generous. Very helpful in all areas I had concerns about what kind of feeds are best for my puppy. Over all experience is awesome every time I shop.
    Response from Hollywood Feed
    Aviona, we are delighted to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to hear about how our employees meet that goal! Our staff receives 40-50 hours of training each year on customer service and our carefully selected pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    This is THE best Hollywood Feed ever. Great staff, excellent customer service. Perfect convenient location backed by a working website and timely text service. Hollywood Feed 17th St, you guys know your stuff! :-)
    Response from Hollywood Feed
    Thank you Paula for the kind words! We appreciate your continued support! Our Northside at 17th Street store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. We are also thrilled to hear our website and text service is easy to use and navigate. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent service. Staff is very helpful and friendly.
    Response from Hollywood Feed
    Tonya, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    The sales team members were all super knowledgeable about the products in the store and enthusiastic and prompt in helping me. They literally knew everything about all of the dog food brands they offer and really helped me find the best products for my new pup’s dietary restrictions and my budget. Will be visiting very often now lol.
    Response from Hollywood Feed
    Crystal, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service. As soon as you enter the door you are asked if you need assistance. Love that attention!
    Response from Hollywood Feed
    Angie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to be excellent from beginning to end, that starts with greetings when you come in, all the way to carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 3.0
    Had to return some dog treats that were moldy not impressed with customer service to compensate for the inconvenience
    Response from Hollywood Feed
    Deborah, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Northside location seems to have missed the mark. We stand by our return policy: "If the customer doesn't like it, and the pet doesn't like it, we will gladly replace or refund it." Regardless of any product concerns, we are always happy to accept returns that fall under our Hollywood Feed Promise. After taking a look at your account, I do see that we did do a return for you and additionally threw in a free cookie due to all the trouble you had with your sweet baby. We have also filled a product concern ticket and have looked into this item to try to find the cause.

    If you could reach out to our customer service team, we would really appreciate some extra insight into your specific situation with this product so we can update our quality assurance team. Please give us a call at 1-888-816-8691 or send us an email at bark@hollywoodfeed.com. Again, I am very sorry for your less than exemplary recent visit, and we hope that you will give us the opportunity to make this right!
  • 4.9 out of 5
    Rating 5.0
    Always the friendliest store and staff!
    Response from Hollywood Feed
    Robyn, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Customer service was great. Also she was knowledgeable in the two products I was looking at.
    Response from Hollywood Feed
    Tina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Staff was helpful, store is clean
    Response from Hollywood Feed
    Debra, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always amazing and helpful staff! So friendly and informative about product
    Response from Hollywood Feed
    Molly, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.9 out of 5
    Rating 4.0
    Great customer service!
    Response from Hollywood Feed
    Thank you Anthony for this feedback. Our Northside store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    Always so helpful
    Response from Hollywood Feed
    Charis, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Amazing customer sevice! Were super sweet to my boy! 🐕
    Response from Hollywood Feed
    Laura, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer (and their pups too), and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 1.0
    Customer service was great but I just bought treats and they expire in 3 days
    Response from Hollywood Feed
    We appreciate you taking the time to leave us with your feedback, Jackie! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Northside location. After pulling up your account, I see that it looks like those treats were returned on the 7th, but if we haven't rectified your situation, please give us a call at 1-888-816-8691. We would never intentionally sell expired products to our customers, and we certainly don't want you to pay for a product your fur baby can't enjoy! I have notified the regional manager of this location, George Oakes, so that he can address the team about this. If you would like to reach out to him directly, please email him at georgeoakes@hollywoodfeed.com. We would love to hear more about your experience so we can work together to make this right!
  • 4.9 out of 5
    Rating 4.0
    Really helpful
    Response from Hollywood Feed
    Thank you Terri for this feedback. Our Northside store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    Laura we are always excited to receive such an amazing review! Thank you for the 5-stars! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Friendly helpful staff.
    Response from Hollywood Feed
    Terri we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Appreciate the help of the associates!
    Response from Hollywood Feed
    Allie, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
  • 4.9 out of 5
    Rating 5.0
    Everyone is always so friendly and helpful. The quality of the food is excellent.
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! WOW. 5-stars! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

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  • Hollywood Feed 3535 Northside Pkwy NW
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  • Hollywood Feed 1575 Church St
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  • Hollywood Feed 5001 Peachtree Blvd
    9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM
    5001 Peachtree Blvd
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