Hollywood Feed Flynn Crossing: {KEYWORDS} in Alpharetta, GA

Hollywood Feed - Flynn Crossing

4.8 out of 5.0
Rating 4.8
(234 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Flynn Crossing: {KEYWORDS} in Alpharetta, GA
Store Information
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 6:30 PM
Open Today
(770) 886-5660
5176 McGinnis Ferry Rd
Suite 5182
Alpharetta, Georgia, 30005
5176 McGinnis Ferry Rd
Suite 5182
Alpharetta, Georgia, 30005
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 5176 McGinnis Ferry Rd Alpharetta, GA
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Alpharetta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Cheryl Ford
Store Manager
Cheryl is originally from Southern California but lives in Georgia now. She has had many animals in her life-- she can't imagine a life or home without a furry family member! Cheryl has been with Hollywood Feed since 2019. She enjoys working with all the fur babies and parents that come into the store. Cheryl says, "There is nothing like watching a puppy grow and having a special bond with them. Many of them know me as the treat lady!"
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(234 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Super nice employees
    Response from Hollywood Feed
    Amy, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Courteous. Knowledgeable. Cleanliness.
    Response from Hollywood Feed
    Teri, thank you so much for your excellent review! Our Alpharetta store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We are thrilled to have such amazing feedback. Hope to see you soon!
  • 4.8 out of 5
    Rating 5.0
    Clean, well organized, great atmosphere. Enjoy the nice and knowledgeable employees!
    Response from Hollywood Feed
    Matt, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Helped me and answered my questions
    Response from Hollywood Feed
    Hi Julia Z.

    We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    The people that work in my store are very helpful
    Response from Hollywood Feed
    Lyn, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 1.0
    When I told the employee that I had a 20% coupon for my dog's $90.00 food she said there wasn't one. I showed her my email that stated dog food 20% off, she stated that only "some" food was on sale. She was rude when explaining to me why it wasn't on sale, I asked her why I would be receiving emails that said otherwise. She yelled across the entire store for another woman to come over and speak to me. My dog's food hasn't been available at the store in smaller portions in months so I don't have a choice but to spend that much. I most certainly won't be going back to that store. Next time, try and be nice to customers instead of treating them like a bother.
    Response from Hollywood Feed
    Terri, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. No matter what we believe in doing what is right. Our promotions are set by our Buyers Team and the sale was only for certain dog food brands for 20% with no coupon needed. This has been addressed to our team member and we apologize for any confusion. We appreciate you continuing to shop at Hollywood Feed and know that that we never want anyone to feel disrespected. We hope that you will give us the opportunity to make this right!
  • 4.8 out of 5
    Rating 5.0
    Very friendly customer service.
    Response from Hollywood Feed
    Arthur, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    First time customer!! Employee was amazing!! So knowledgeable and helpful! I’ll be back….
    Response from Hollywood Feed
    Debbie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    LOVE the Flynn Crossing team and delivery service! Thanks for keeping plenty of frozen Vital Essentials patties on hand!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Cheryl is always a joy to see and exchange industry information.
  • 4.8 out of 5
    Rating 5.0
    They are always pleasant, welcoming and very helpful!
    Response from Hollywood Feed
    Thank you for the kind words, Mari! We appreciate your continued support! Our Flynn Crossing store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    This location has the BEST customer service. They are helpful if I have a question and so personable at checkout. Love their product offerings.
    Response from Hollywood Feed
    Thank you Lisa for the kind words! We appreciate your continued support! Our Flynn Crossing store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always great friendly service and great prices
    Response from Hollywood Feed
    Alan, thanks for the awesome review! We are so glad to hear that you enjoy the product selection we carry and the great price point. We are also thrilled to hear we have been able to provide you with the best possible customer service. We always appreciate the feedback! See you soon.
  • 4.8 out of 5
    Rating 4.0
    4 star only bc when I was there 2x ago, the “manager” was ver rude and disrespectful. I vowed never to go to this location again. When I was there this past week, the employee was amazing and very helpful
    Response from Hollywood Feed
    Thank you for taking the time to leave us a review, Lori. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Flynn Crossing store. We ask that you give us more on your experience with the manager. This has been escalated to the regional manager, Kelsie Humphreys, so she can take the appropriate action with that manager. Email Kelsie at Kelsie@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and that you'll give us the opportunity to make your next visit better than your last!
  • 4.8 out of 5
    Rating 5.0
    Friendly staff, orders arrive super fast. Great product selection, happy that there is a location close by!
    Response from Hollywood Feed
    James, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you again soon.
  • 4.8 out of 5
    Rating 5.0
    Great customer service every time I visit. They always have a wide selection and variety of dog food for my Doberman.
    Response from Hollywood Feed
    Jeff, thank you for this wonderful review! We are so happy that your fur-baby is enjoying our products, and that you are enjoying our customer service. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased, and we hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service, great selection of products!
    Response from Hollywood Feed
    Lora, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great Customer Service. The store has everything I need and the prices are fair.
    Response from Hollywood Feed
    Jennifer, thank you so much for this wonderful review! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Our team works hard each day to ensure that we are providing the best products at the best prices. Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 4.0
    Very clean store, excellent staff, but not well stocked. The full size bag of Fromm dog food has not been stocked for months. Which ends up costing me more money.
    Response from Hollywood Feed
    Rachel, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We would be happy to get Fromm shipped to you if you let us know which it was that you needed. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays.
    We are ordering products everyday to help keep inventory levels as high as possible, some manufacturers are filling orders at a higher fill rate than others. We are in communication with all manufacturers daily to stay in tune to the business. We take pride in the services we offer, the products we sell, and the pets and people we help every day. We appreciate you being a part of the Hollywood Feed family! Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 4.8 out of 5
    Rating 5.0
    Outstanding customer service! It’s the main reason I shop exclusively at Hollywood Feed
    Response from Hollywood Feed
    Robert, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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  • Hollywood Feed 4335 Bethelview Rd
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