PetPeople by Hollywood Feed - Naples

4.9 out of 5.0
Rating 4.9
(65 Reviews)
In-store
Delivery
Pick-up
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(239) 260-1176
2500 Vanderbilt Beach Rd
#1106
Naples, Florida, 34109
2500 Vanderbilt Beach Rd
#1106
Naples, Florida, 34109
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Get directions to PetPeople by Hollywood Feed at 2500 Vanderbilt Beach Rd Naples, FL
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About PetPeople by Hollywood Feed Naples

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Naples, FL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Feed is a different breed of pet supply store.
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(65 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service ….and very good value. This is my new go to store for all of our pet supplies.
    Response from Hollywood Feed
    Michael, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    I love the products they offer and the staff is extremely friendly and helpful. I highly recommend this store!
    Response from Hollywood Feed
    Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Marvin my dog and I LOVE Naples Pet People! The women are so friendly, they love Marvin, they help me grab food and toys, they love what they do! Marvin looks forward to his pets and scritches the moment he walks through the door! Highly recommend you go and bring your dog!
    Response from Hollywood Feed
    We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great and friendly service.Thank you.
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!


    Taylor M.
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great experience every time.
    Response from Hollywood Feed
    Carole, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!


    Bryan Y.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Staff is super helpful
    Response from Hollywood Feed
    David, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!

    Michael S
    Customer Service
    Hollywood Feed

    Be sure to visit
    hfu.hollywoodfeed.com to enroll in Hollywood Feed University
    alongside our employees while we learn more about our pets' health &
    behavior from veterinarians, nutritionists, and other accredited
    members of the pet industry!
  • 4.9 out of 5
    Rating 5.0
    Great store. Dawn is super friendly, remembers my name & remembers the product I buy. Everyone at Pet People are friendly & helpful. Customer service is worth the trip every time!
    Response from Hollywood Feed
    Thank you Christy for the kind words! We appreciate your continued support! Our Naples store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!


    Deetrik G.
    Customer Service Liaison
    Hollywood Feed

    Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry!
  • 4.9 out of 5
    Rating 3.0
    some of ur staff are friendly, wish y’all could have them do less face piercing 😝dress more professional 🙏🏽😎
    Response from Hollywood Feed
    Thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. We thank you for your honesty and concern dealing with our stores. At Hollywood Feed, we are dedicated and committed to every customer, employee, and pet. We never wants anyone to feel uncomfortable while shopping. Everyone working in our stores are to wear our Hollywood Feed uniform of the company logo and brand (vendor) t-shirts, nice jeans and pants without rips and tear, closed toe shoes, and no facial piercing and tattoos. This has been escalated to both our Operations and Regional Managers so they can take the appropriate action with our team members. We ask that you provide us with more details about your experience with our team to the Regional Manager, Sarah Eccles directly. Please email her at saraheccles@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and that you'll give us the opportunity to make your next visit better than your last!
  • 4.9 out of 5
    Rating 5.0
    Fabulous customer service. Dawn knows the needs of my cats and immediate assists me in meeting those needs . Other staff know me as well and are willing to assist promptly. This is the only pet store which I will go to because of the great environment and “can do” spirit.
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    The best employees and supplies!
    Response from Hollywood Feed
    Layne, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Friendly customer service staff who always go the extra mile
    Response from Hollywood Feed
    Frances, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    They are all amazing!! So knowledgeable and helpful!! Appreciate them so much!!
    Response from Hollywood Feed
    Hi Kim,

    We appreciate you! Thank you for such a glowing review! Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Dawn the manager is extremely helpful always. Store is clean.
    Response from Hollywood Feed
    Simone,

    Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We are pleased to hear that Dawn was able to provide you with the best possible service. Our Naples Walk store has a great team, and we are proud of them!  We take pride in the services we offer, the products we sell, and the pets and people we help every day.  Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    The entire staff at this store is friendly and knowledgeable. My dog and I always feel welcomed like we just walked into a friends home. They share their knowledge about products that will help my dog live a better life. I can't say enough about the manager, Dawn, who supports and trains her staff, she manages to keep everyone focused and on task while maintaining a happy and fun atmosphere. My dog loves going there! So do I.
    Response from Hollywood Feed
    Joanne, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Exceptional team that is extremely knowledgeable and was so helpful and patient with all our puppy needs!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I stopped in because I had never been there before. They were all very helpful. Dawn in particular was very helpful and informative. I will be back.
    Response from Hollywood Feed
    Thank you Dianne for the kind words! We appreciate your continued support! Our Naples store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as a family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very nice, organized store with some prices that were better than a store where I previously shopped.
    Response from Hollywood Feed
    Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Best customer service !!!!
    Response from Hollywood Feed
    We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I love this store. And so does my dog Chloe! Everyone is so knowledgeable and friendly and if course they love on my Chloe which she just eats up!!
    Response from Hollywood Feed
    We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

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  • PetPeople by Hollywood Feed 2311 Santa Barbara Blvd
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