Hollywood Feed Cahaba Village: {KEYWORDS} in Mountain Brook, AL

Hollywood Feed - Cahaba Village

4.9 out of 5.0
Rating 4.9
(339 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Cahaba Village: {KEYWORDS} in Mountain Brook, AL
Store Information
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 6:30 PM
Open Today
*Dog Wash Closes An Hour Early Each Day
(205) 977-9300
2800 Cahaba Village Plaza
Suite 180
Mountain Brook, Alabama, 35243
2800 Cahaba Village Plaza
Suite 180
Mountain Brook, Alabama, 35243
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Bath TubDog Wash
Clippers & CombGrooming Services
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Mountain Brook, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Josh Lawrence
Store Manager
Josh has worked at Hollywood Feed since March of 2012. He is the proud owner of a corgi-border collie mix named Doug, who was adopted from the Great Birmingham Humane Society when he was around one-year-old. While Josh is a huge dog lover, he really has a passion for reptiles. He has a collection of snakes along with a tortoise named Turtley. As a matter of fact, Josh has been a reptile owner since childhood! He thoroughly enjoys being able to help out guests and really make a different in their lives. There is nothing that makes him happier than seeing the benefit of good nutrition in his four-legged customers!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(339 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service! And excellent products.
  • 4.9 out of 5
    Rating 5.0
    I have shopping at Hollywood Feed for about seven years. Everyone is always so genial and helpful. Thank you.
    Response from Hollywood Feed
    Wow! Thank you so much for the excellent review, Mary! We truly appreciate your kind words and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always have great customer service
    Response from Hollywood Feed
    Abby, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 4.0
    Friendly & knowledgeable staff
    Response from Hollywood Feed
    We appreciate this great review, Joni!! We'd love to see how we can change those 4-stars into 5! Please email us at bark@hollywoodfeed.com with your feedback.
  • 4.9 out of 5
    Rating 5.0
    Professional and friendly and efficient
    Response from Hollywood Feed
    Ml, thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and we'll see you next time!
  • 4.9 out of 5
    Rating 5.0
    Love this store and its associates!
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Nancy! We think our Cahaba Village team is awesome too! We hope to see you again soon! Thank you for being a part of the Hollywood Feed family!
  • 4.9 out of 5
    Rating 2.0
    Always out of items. They use the excuse they are #1 store. They need to work on their inventory system.
    Response from Hollywood Feed
    Judy, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. Several manufacturers have been experiencing supply chain issues which have lead to lower stock in our stores. That said, we would like to know the products you were looking to be sure we have tried everything we can to assist you and your pet. We ask that you contact our Customer Service Department at 888-816-8691 in hopes that we will be able to further assist you.

    We do train our staff to help every customer in the best way possible, even if we have to find products at our other store locations and our warehouse. I have made sure to escalate your complaint to the Regional Manager of this location, Joy Varden, so that she can address this matter with the team. If you would like to reach out to Joy directly, her email is joy@hollywoodfeed.com. Again, I am very sorry for your less than exemplary recent visits, and hope that you will give us the opportunity to make this right!
  • 4.9 out of 5
    Rating 5.0
    Excellent selection and customer service
    Response from Hollywood Feed
    Nicole, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I expect and always receive excellent service and knowledgeable associates when I visit any location and Hollywood Feed always delivers.
    Response from Hollywood Feed
    Patti, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service and very helpful staff
    Response from Hollywood Feed
    Leticia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Timely deliveries and knowledgeable, friendly staff.
    Response from Hollywood Feed
    Mitzi, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service!
  • 4.9 out of 5
    Rating 5.0
    Fast reliable delivery !
    Response from Hollywood Feed
    Shawn, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    Friendly atmosphere!! Seemed glad to see us!!
    Response from Hollywood Feed
    A 5-star review from a 5-star customer! Thank you for the great feedback, Rosemary! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very personable greeting with the staff. I brought my newly acquired pup and they treated us exceptionally well!
    Response from Hollywood Feed
    Dejarvas, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback. Congratulations on the new member of your family! We hope to see you both again soon!
  • 4.9 out of 5
    Rating 5.0
    Fast and efficient and knowledgeable customer service
    Response from Hollywood Feed
    Louise, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, as well as our staffs product knowledge. Come back to see us again soon.
  • 4.9 out of 5
    Rating 5.0
    All workers were great in helping me find the perfect products for my dog. Wouldn’t go anywhere else for pet supplies!
    Response from Hollywood Feed
    Samantha, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very friendly staff who greeted us as soon as we came in & helped answer all of our questions!
    Response from Hollywood Feed
    Abbie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great friendly customer service!
    Response from Hollywood Feed
    Kim, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always have what I need and so helpful
    Response from Hollywood Feed
    Carol, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • Hollywood Feed 230 Doug Baker Blvd
    9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM
    230 Doug Baker Blvd
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