Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:30 PM |
| Tuesday | 9:00 AM - 7:30 PM |
| Wednesday | 9:00 AM - 7:30 PM |
| Thursday | 9:00 AM - 7:30 PM |
| Friday | 9:00 AM - 7:30 PM |
| Saturday | 9:00 AM - 7:30 PM |
| Sunday | 10:00 AM - 6:30 PM |
Open Today
(256) 721-4075
419 John Henry Wy
Suite G
Madison, Alabama, 35757
419 John Henry Wy
Suite G
Madison, Alabama, 35757
Services
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Dog Wash
Grooming Services
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About Hollywood Feed - Clift Farm
Hollywood Feed is a natural and holistic pet specialty retail store in Madison, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Cindy Cheatham
Store Manager
Cindy is a native of Huntsville, Alabama, and growing up in the rural country gave her the opportunity to own tons of pets. Currently, she has one fur baby, Bentley, who can often be found snoozing in the window of her store or waiting to greet customers. As a Store Manager of the Hollywood Feed - Clift Farms location in Madison, Alabama, Cindy is committed to making sure that you and your fur baby feel like part of the Feed family. She joined Hollywood Feed in 2019 as the Store Manager of the Brookridge location prior to its move to to Clift Farms. She brought over twenty years of retail management experience. Throughout the course of the past two years with Hollywood Feed, Cindy has enjoyed both sharing her experiences and gaining new experiences in the pet industry with her customers and coworkers, all the time learning about how Hollywood Feed truly is a different breed. Cindy credits her success at Hollywood Feed to her teammates, saying that "without my fun, diverse, and knowledgeable team, nothing would be possible."
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.8 out of 5.0
Rating 4.8
(359 Reviews)- Rating 5.0Great customer service. Did not expect the 7.00 tax plus 3.95 development fee. That added over 10.00 to my bill. I have lived all over and have never seen development fee.
- Rating 5.0Awesome customer service. Always nice and very helpful
- Rating 5.0Great customer service and you can tell everyone cares about pets there.
- Rating 5.0Great and absolutely fantastic Customer Service. Any questions I had, they gave me quick feedback. So helpful and knowledgeable on the products they carry. Highly recommend.
- Rating 5.0They were very helpful getting my little dog's harness fixed and getting her nails done.
- Rating 5.0The staff is knowledgeable, kind and always willing to help!
- Rating 5.0I relied on Hollywood Feed since 2011 for nutritional products for my two Chow Chow’s. They have great products aimed at your pets satisfaction.
- Rating 5.0Love coming in your store for the great service and seeing the furry friends that are in the store for the day.
- Rating 5.0We had gotten there at 6:15 to give our dogs a bath unaware the bathing rooms close at 6. I don’t remember her name but she was so nice and let us give baths anyways. I was so pleased.!!!! This is an example of why we quit going to tractor supply. Theres are always dirty and you can hardly get help for something if you need it. Hollywood feed is always clean, and I love how it’s private. At tractor supply you have two stations in one room.
- Rating 5.0I love shopping at Hollywood Feed for my dogs, they offer good quality products. I would like to see them offer the Bark ‘n Bakery items like PetPeople. All the employees are have been very helpful & always in a good cheerful mood 😊 Chaun
- Rating 5.0Great customer service! And great products !Response from Hollywood FeedSeptember 7, 2022Susan, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
- Rating 5.0Great customer service. Amazing treats for dogs.
- Rating 5.0Love the place, can find about anything I want for my dog and the people are so friendly.Response from Hollywood FeedSeptember 10, 2022Thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
- Rating 5.0Great, knowledgeable employees. Always a pleasant experience.Response from Hollywood FeedSeptember 9, 2022Leslie,
Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Let us know if we can do anything for you! - Rating 5.0Amazing customer service!Response from Hollywood FeedSeptember 6, 2022Rosalyn,
Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! - Rating 5.0
pro with the information i needed at this time.Response from Hollywood FeedSeptember 4, 2022Mary Jane,
Thank you for your excellent review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Thank you for the review, and come back soon! - Rating 5.0Great customer service and I am in a d out in a short time.Response from Hollywood FeedAugust 16, 2022Colin, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
- Rating 3.0I am a regular customer. This time when I went there were two newer employee's. Not only did I wait but three others and never any acknowledge of us standing there. It only would have taken a second.Response from Hollywood FeedAugust 25, 2022Sandi,
Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. Ignoring customers is never warranted and not in align with our values. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Clift Farm store. This will be escalated to the regional manager, Joy Varden, so she can take the appropriate action with our team members. We ask that you provide us with more details about your experience with the team member to us directly at the home offices. Please call us at 888-816-8691 with details regarding your experience. We certainly hope to hear from you soon and that you'll give us the opportunity to make your next visit better than your last! - Rating 5.0Very helpful peopleResponse from Hollywood FeedAugust 16, 2022Kevin, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.0Best employees and all are so kind and helpful. We love being able to buy all of our pet’s food, toys, treats, and bedding here.Response from Hollywood FeedAugust 6, 2022Heather, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Displaying reviews 1 - 4 out of the 20 most recent