Hollywood Feed Merchant's Walk: {KEYWORDS} in Huntsville, AL

Hollywood Feed - Merchant's Walk

4.9 out of 5.0
Rating 4.9
(240 Reviews)
In-store
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Pick-up
Hollywood Feed Merchant's Walk: {KEYWORDS} in Huntsville, AL
Store Information
Day of the WeekHours
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 7:30 PM
Sunday10:00 AM - 6:30 PM
Open Today
(256) 947-5329
920 Bob Wallace Ave SW
Building 300, Suite 315
Huntsville, Alabama, 35801
920 Bob Wallace Ave SW
Building 300, Suite 315
Huntsville, Alabama, 35801
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Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 920 Bob Wallace Ave SW Huntsville, AL
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
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SAME DAY DELIVERY
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IN STORES
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CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed - Merchant's Walk

Hollywood Feed is a natural and holistic pet specialty retail store in Huntsville, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Jessica Moeller
Store Manager
Jessica was the manager of the Whitesburg location since 2018, but she has been part of the Feed Team since 2014. Furry babies have always been a part of her life, though. She started fostering puppies in 2012, turning a lifelong love of animals into a devoted passion of helping and caring for animals. Taking care of animals brought her to a Hollywood Feed in Birmingham, Alabama, where she's from. A couple of years (and a Frequent Feeder redemption or two) later, Jessica joined the team in Hoover. She has been helping take care of all types of pets since then and hasn't looked back! At home, Jessica has four dogs, a cat, two axolotls, and many, many fish. She has a soft spot for pit bulls, and is always ready to make the confusing things about being a pet parent make more sense, so make sure to come by and ask her plenty of questions!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(240 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Always great customer service and great products!
  • 4.9 out of 5
    Rating 5.0
    Wonder shopping experience and the staff is very friendly and knowledgeable. What they didn't know they found out quickly. Thank you Hollywood feed! Wish there was one in my town.
    Response from Hollywood Feed
    Kim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. While we may not have one in your town, we do offer shipping from our website! We hope to assist you again very soon!
  • 4.9 out of 5
    Rating 5.0
    very helpful staff
  • 4.9 out of 5
    Rating 5.0
    We LOVE Hollywood Feed. Best customer service and FREE same day delivery!
    Response from Hollywood Feed
    Dorothy, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with such awesome feedback about this service!
  • 4.9 out of 5
    Rating 5.0
    Love the store and all the product selection, the associates are always eager to assist. However, the artificial scent being pumped into the store right at the front is way to strong for anyone who is remotely sensitive to scents, so much so that you leave the store smelling like it for the rest of your day
  • 4.9 out of 5
    Rating 5.0
    They treat you like they are genuinely interested in your pet.
    Response from Hollywood Feed
    Allison, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon! 
  • 4.9 out of 5
    Rating 5.0
    always the absolute best customer service! I go to both locations in 35801 and love them both. always willing to help!
  • 4.9 out of 5
    Rating 5.0
    Always nice to go online and confirm you have the Answer Pet food frozen raw goats milk before we head on down to the store.
    Response from Hollywood Feed
    Robert,

    Thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our online store stock check. We know how frustrating an empty shelf can be, so we wanted to provide you this tool.
  • 4.9 out of 5
    Rating 5.0
    Very nice and friendly Service. Clean Organized Store. My favorite Pet Store.
    Response from Hollywood Feed
    Kristi, thank you so much for your excellent review! Our Bob Wallace Ave store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We are thrilled to have such amazing feedback. Hope to see you soon!
  • 4.9 out of 5
    Rating 5.0
    I was immediately greeted & Poy was so helpful & patient when I was struggling to recall a dog food name. She was interested in my dogs' needs & showed me other products that might be helpful. She wasn't pushy & encouraged me to utilize the loyalty pan on certain product manufacturers. I am new to the area & I love that if the food doesn't work out, I can return it & they donate it to the local shelter. Def will be back!!
    Response from Hollywood Feed
    Carolee, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    AWESOME!!!! Customer service from the new manager was great! Thanks so very much :)
    Response from Hollywood Feed
    Dawn, we are so grateful for your wonderful feedback! We are pleased to hear that our Huntsville location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
  • 4.9 out of 5
    Rating 5.0
    Smelled great in there. Like pumpkin spice and new puppy. The manager was informative and helpful.
    Response from Hollywood Feed
    Royce, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!
  • 4.9 out of 5
    Rating 5.0
    Always a friendly & knowledgeable staff!!
    Response from Hollywood Feed
    Leslie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Every Hollywood Feed I visit, Cordova, Germantown and Memphis, TN and Huntsville, AL have been awesome! Very helpful with heavy items, knowledgeable about the best products from toys, food, medicine or chews. They have never failed me. They were especially helpful when I was heavy in the rescue world and everything they taught me was invaluable.
    Response from Hollywood Feed
    Deb, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in our services, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 4.0
    Love that what I need is there and the customer service is great!
    Response from Hollywood Feed
    Steve, this review is awesome! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Customer service was above and beyond! I’m so thankful she was so knowledgeable!
    Response from Hollywood Feed
    Steven, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Love the parking spot right up front. Highly recommend!
    Response from Hollywood Feed
    Katalina, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 4.0
    Very helpful and informative about the product I purchased and my very first visit.
    Response from Hollywood Feed
    Robert, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com.  It is always a pleasure to have such wonderful feedback! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    The customer service was fantastic! She was extremely knowledgeable and helpful.
    Response from Hollywood Feed
    Lori, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I have been to Hollywood Feed a few times now, and have had a great experience each time. The ladies are always helpful and friendly. They have even offered to help carry my items out to my car. Happy Customer!
    Response from Hollywood Feed
    Sheila, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • Hollywood Feed 5000 Whitesburg Dr
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    5000 Whitesburg Dr
    Link to Location Page
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
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  • Hollywood Feed 419 John Henry Wy
    9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 9:00 AM - 7:30 PM 10:00 AM - 6:30 PM
    419 John Henry Wy
    Link to Location Page
    Curbside
    Curbside
    Delivery
    Delivery
    Grooming
    Grooming
    Adoption
    Adoption
    CurbsideCurbside
    DeliveryDelivery
    GroomingGrooming
    AdoptionAdoption
    Additional Details