Hollywood Feed Merchant's Walk: {KEYWORDS} in Huntsville, AL

Hollywood Feed - Merchant's Walk

4.9 out of 5.0
Rating 4.9
(225 Reviews)
In-store
Pick-up
Hollywood Feed Merchant's Walk: {KEYWORDS} in Huntsville, AL
Store Information
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 6:30 PM
Open Today
(256) 947-5329
920 Bob Wallace Ave SW
Building 300, Suite 315
Huntsville, Alabama, 35801
920 Bob Wallace Ave SW
Building 300, Suite 315
Huntsville, Alabama, 35801
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 920 Bob Wallace Ave SW Huntsville, AL
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Huntsville, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Jessica Moeller
Store Manager
Jessica was the manager of the Whitesburg location since 2018, but she has been part of the Feed Team since 2014. Furry babies have always been a part of her life, though. She started fostering puppies in 2012, turning a lifelong love of animals into a devoted passion of helping and caring for animals. Taking care of animals brought her to a Hollywood Feed in Birmingham, Alabama, where she's from. A couple of years (and a Frequent Feeder redemption or two) later, Jessica joined the team in Hoover. She has been helping take care of all types of pets since then and hasn't looked back! At home, Jessica has four dogs, a cat, two axolotls, and many, many fish. She has a soft spot for pit bulls, and is always ready to make the confusing things about being a pet parent make more sense, so make sure to come by and ask her plenty of questions!
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.9 out of 5.0
Rating 4.9
(225 Reviews)
Leave a Review
  • 4.9 out of 5
    Rating 5.0
    Customer service was above and beyond! I’m so thankful she was so knowledgeable!
    Response from Hollywood Feed
    Steven, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Love the parking spot right up front. Highly recommend!
    Response from Hollywood Feed
    Katalina, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 4.0
    Very helpful and informative about the product I purchased and my very first visit.
    Response from Hollywood Feed
    Robert, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com.  It is always a pleasure to have such wonderful feedback! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    The customer service was fantastic! She was extremely knowledgeable and helpful.
    Response from Hollywood Feed
    Lori, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    I have been to Hollywood Feed a few times now, and have had a great experience each time. The ladies are always helpful and friendly. They have even offered to help carry my items out to my car. Happy Customer!
    Response from Hollywood Feed
    Sheila, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Outstanding place and always so helpful
    Response from Hollywood Feed
    Thank you Jessica for the kind words! We appreciate your continued support! Our Merchant's Walk store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Staff is ALWAYS friendly and extremely helpful. Products are fresh, easy to find, high quality and available. It's actually fun going dog food shopping. And we drive 30 miles to shop at Hollywood.
    Response from Hollywood Feed
    William, thank you so much for such an outstanding review! It is such a compliment to hear our Hollywood Feed Family travels just to support our store. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Knowledgeable and friendly customer service. Really appreciated.
    Response from Hollywood Feed
    Kathleen, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    A great pet place to visit. They have everything you need and the staff are super helpful. AND the place always smells like maple syrup!
    Response from Hollywood Feed
    Pam, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Very knowledgeable & friendly!
    Response from Hollywood Feed
    David, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.9 out of 5
    Rating 5.0
    Very helpful and knowledgeable about the different products. I will continue to buy from this store.
    Response from Hollywood Feed
    Robin, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
  • 4.9 out of 5
    Rating 5.0
    Everyone is helpful and friendly! They took me right to what I was looking for. They're also always welcoming to my dog when I bring him with me!
    Response from Hollywood Feed
    Shannon, wow!! Thank you for this amazing review! Our guests become like members of our family over time, and we love to be able to have that personal connection - especially with our four-legged guests! Come back and see us again soon!!
  • 4.9 out of 5
    Rating 5.0
    Great service!
    Response from Hollywood Feed
    Hanes, we are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Fast friendly service. Helped me find what I was looking for. Looked up my account. All around great.
    Response from Hollywood Feed
    Thomas, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent service.
    Response from Hollywood Feed
    Marina, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.9 out of 5
    Rating 5.0
    Appreciated the help in understanding why some dogs are bothered by grain in dog food, Thankyou
    Response from Hollywood Feed
    Susan, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Great customer service. Always very helpful!
    Response from Hollywood Feed
    Rhonda, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 5.0
    Excellent customer service!!! Very knowledgeable staff & eager to help but not pushy. I just got a Golden-doodle puppy but didn't want to spend too much right off the bat (especially because I still had some things left over from my last dog, but wasn't sure what all I had). So, I explained that my main focus for my first visit was food & shampoo. They took time to explain all the options & answer my questions - they really listened to what I wanted (like non-scented & gentle shampoo) & even had suggestions that didn't feel like were "upselling" (but I ended up following & buying their suggestions, like adding pumpkin to his food to help settle his tummy with all the new changes). Love it! I've already been back twice over the past two weeks to get more things I knew I needed but again didn't want to go overboard the first visit. They helped with a harness & seatbelt, toys, & I've bought more food & treats! Thank you Hollywood Feed! I'm sold and this will be my pet spot from now on!
    Response from Hollywood Feed
    Iris, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.9 out of 5
    Rating 5.0
    Always helpful, friendly, and knowledgeable
    Response from Hollywood Feed
    Deb, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.9 out of 5
    Rating 4.0
    Excellent service as always. The only thing I have ever had an issue with is whatever fragrance is in the store. It’s so insanely strong that I smell like it for the rest of the day. And it’s definitely not a scent I want to smell like.
    Response from Hollywood Feed
    Danielle, thank you for your positive review! We are thrilled you are pleased with our customer service, but I am so sorry you aren't happy with the scent we use in our store. I will escalate this complaint to our corporate operations manager. We are working on providing a different scent for all locations so that our customers can have a better shopping experience. The scent in the store is a scented oil machine that we use company wide, and every store has one. Our regional managers do store inspections every month and one of the items to be checked is the scent machine. I will let the operations and store manager know that the scent machine in the particular store needs to be checked immediately. Although the oil machine is not a cleaning supply, I do want to assure you that all cleaning supplies used in store are Hollywood feed products and completely pet friendly and safe. Thank you so much for your feedback. We hope to see you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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Nearby Locations

  • Hollywood Feed 5000 Whitesburg Dr
    9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM
    5000 Whitesburg Dr
    Link to Location Page
    Curbside
    Curbside
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    Delivery
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  • Hollywood Feed 419 John Henry Wy
    9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 11:30 AM - 6:30 PM
    419 John Henry Wy
    Link to Location Page
    Curbside
    Curbside
    Delivery
    Delivery
    Adoption
    Adoption
    CurbsideCurbside
    DeliveryDelivery
    AdoptionAdoption
    Additional Details