Store Information
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 7:00 PM |
| Tuesday | 9:00 AM - 7:00 PM |
| Wednesday | 9:00 AM - 7:00 PM |
| Thursday | 9:00 AM - 7:00 PM |
| Friday | 9:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 7:00 PM |
| Sunday | 11:30 AM - 6:30 PM |
Open Today
(256) 585-2851
5000 Whitesburg Dr
Huntsville, Alabama, 35802
5000 Whitesburg Dr
Huntsville, Alabama, 35802
Services
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About Hollywood Feed
Hollywood Feed is a natural and holistic pet specialty retail store in Huntsville, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members.
We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Natalie Slaton
Store Manager
Natalie has had an interest in animals since she was a child. She used to bring in all kinds of reptiles and "creepy crawlies" from playing outside. In her adult life, Natalie has owned many different types of animals including reptiles, dogs, cats, guinea pigs, bunnies, ducks, and even tarantulas! Through Natalie's experience with animals, she has gained a lot of knowledge that she loves to share with other people. This led Natalie to join the Hollywood Feed team in 2017 as assistant manager of the Whitesburg location. In early 2019, Natalie left the Whitesburg team to go work at other locations. While helping other stores over the last couple of years, she has met so many wonderful customers and pets. Natalie is very excited to be back at the store that started her journey with the company, just a few years ago. Make sure to stop in and say hello to her and her sidekick, Zero! They can't wait to meet you! (And your animal companions too)
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor
Recent Reviews
4.9 out of 5.0
Rating 4.9
(309 Reviews)- Rating 4.0Good customer service, but lack of snacks for dog.Response from Hollywood FeedMay 10, 2022Leslie, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in our services, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays.
- Rating 5.0Great customer service. They always offer to carry out my heavy bag of cat litter. They also are very knowledgeable about things in the store and things in general.Response from Hollywood FeedMay 10, 2022Hi Becky R.
Thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! - Rating 5.0Helpful staffResponse from Hollywood FeedApril 26, 2022Sarah, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
- Rating 5.0Wouldn’t go anywhere else!!Response from Hollywood FeedApril 21, 2022Tina, we truly appreciate your continued support and the great review! Thank you so very much.
- Rating 5.0Good products and knowledgeable staffResponse from Hollywood FeedApril 12, 2022Cathy, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
- Rating 5.0Lynn was so sweet and helpful. I just love Hollywood feed!!Response from Hollywood FeedMarch 30, 2022Amber, we are so grateful for your wonderful feedback! We are pleased to hear that Lynn at our Whitesburg location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
- Rating 5.0Always great customer service. We'll keep coming back!Response from Hollywood FeedMarch 16, 2022Tony, we truly appreciate your continued support and the great review! Thank you so very much.
- Rating 5.0Always so helpful and knowledgeable.Response from Hollywood FeedMarch 8, 2022Sonja, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
- Rating 5.0Great service. Professional and efficient.Response from Hollywood FeedMarch 8, 2022Barbara, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
- Rating 5.0The people who work here really get to know you and your animal crew! Natalie knows my dogs and cats by name and is so knowledgeable about the food and what they each need.Response from Hollywood FeedMarch 4, 2022Krysten, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Love the store, the employees, and the merchandise!Response from Hollywood FeedMarch 1, 2022Ellan, we are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
- Rating 5.0Always a pleasure to come there!!Response from Hollywood FeedMarch 1, 2022Sue, we truly appreciate your continued support and the great review! Thank you so very much.
- Rating 5.0Informative and knowledgeable staffResponse from Hollywood FeedMarch 1, 2022Cissie, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
- Rating 5.0I always receive very knowledgeable advice when I have questions about what is best for my dog. I also like knowing if I purchase something that just doesn’t work that they have a great return policy. My favorite place to shop for my fur baby.Response from Hollywood FeedFebruary 22, 2022Kim, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We are also so happy to hear you are pleased with our return policy. We stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We're thrilled you're happy with our service, we can't wait to see you back again soon!
- Rating 5.0Great little shop. Employees are always friendly and helpful!Response from Hollywood FeedFebruary 16, 2022Traci, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
- Rating 5.0Great help! Satisfaction guarantee!Response from Hollywood FeedFebruary 17, 2022Destin, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0always helpful and friendly. a pleasure to shop there as alwaysResponse from Hollywood FeedFebruary 10, 2022Thank you for your amazing review, Dana! We greatly enjoy providing top-notch service, just as much as you enjoy shopping with us!
- Rating 5.0I appreciate how knowledgeable they are about their products. I always get great customer service at this location, especially from the manager, Jessica, when she is working during many of my visits. I love the high quality products, too, along with the store aesthetics. Thank you, Hollywood Feed.Response from Hollywood FeedFebruary 3, 2022Susan, we’re very proud of the compliment on our team member at our Whitesburg store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
- Rating 5.0Great service...quickly greet us when we walk in the door. Ready with recommendations.Response from Hollywood FeedFebruary 3, 2022Pamela, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
- Rating 5.0Great customer serviceResponse from Hollywood FeedJanuary 25, 2022John, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Displaying reviews 1 - 4 out of the 20 most recent