Hollywood Feed Hoover (Lee Branch): {KEYWORDS} in Birmingham, AL

Hollywood Feed - Hoover (Lee Branch)

4.8 out of 5.0
Rating 4.8
(280 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Hoover (Lee Branch): {KEYWORDS} in Birmingham, AL
Store Information
Day of the WeekHours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 6:30 PM
Open Today
(205) 995-0223
230 Doug Baker Blvd
Birmingham, Alabama, 35242
230 Doug Baker Blvd
Birmingham, Alabama, 35242
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 230 Doug Baker Blvd Birmingham, AL
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Birmingham, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Josh Rhodes
Store Manager
Josh Rhodes currently manages the Hollywood Feed location in Hoover, Alabama, though he is originally from Tampa, Florida. He moved to the Birmingham area when he was in middle school - almost twenty years ago! Josh is a huge animal lover, loves to travel, and is a fan of good food! He also loves to cook, hike, visit the beach, develop his craftiness, and do a whole host of other activities. He has now been with Hollywood Feed for a total of six years and has learned so much from the company and all of the trainings provided to him over the years. He says, "I am very grateful that I work for a company that feels the same way about their employees and valued customers."
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(280 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Greet you when you walk in. Friendly knowledgeable staff.
  • 4.8 out of 5
    Rating 5.0
    The young lady that help us was excellent
  • 4.8 out of 5
    Rating 1.0
    I was attempting to purchase a case of dog treats for the listed case price which was on a sticker. It didn’t strike me until I was walking out that I was charged different than what was on the box. I asked the person helping me and through his review he stated the price was incorrect on the box and tore it off. Most companies would honor the price because it is their mistake but not here. I wasn’t offered anything for my trouble just an explanation that somebody made a calculation error. I am not saying I should have been offered anything but that business model is outdated. I did go back and get another item and had to wait for the refunded difference to be calculated and explained to me. Hope this helps.
    Response from Hollywood Feed
    Sean, thank you for taking the time to leave a review. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience at our Hoover (Lee Branch) store as it appears we've dropped the ball. We do train our staff to help every customer in the best way possible because at Hollywood Feed we value every customer and believe in doing what is right. We have spoken with the store manager and he apologizes on the pricing error. The price that was placed and shown should have been honored for you even though it was our mistake. We want to do right by you so we ask that you reach out to the store manager or feel free to contact our Customer Service Team at 888-816-8691. Again, I am very sorry for your recent visit, and hope that you will continue to shop at Hollywood Feed.
  • 4.8 out of 5
    Rating 5.0
    Great customer service
    Response from Hollywood Feed
    Renee, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
  • 4.8 out of 5
    Rating 5.0
    Very helpful. Lot better service than PetSmart or PetCo.
    Response from Hollywood Feed
    Tommy, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    The Doug Baker Hollywood Feed is in a very convenient location. Everyone one who works there makes you feel like family. They constantly strive to give great service and to offer the best product to fit your pets need. You can tell they love what they do and where they work.
    Response from Hollywood Feed
    Stephanie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in our services, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always exceptional customer service

    Response from Hollywood Feed
    Charles, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    The only Hollywood feed in Birmingham is in Mountain Brook, not Hoover!
  • 4.8 out of 5
    Rating 5.0
    Great customer service. We need a store closer to Gadsden!!
    Response from Hollywood Feed
    Jennifer, we are so grateful for your wonderful feedback! I am passing your suggestions along to our Real Estate department for their consideration as we're always looking for new areas to open in! We hope to see you guys soon!
  • 4.8 out of 5
    Rating 5.0
    Every time I go in this store I receive excellent customer service and I appreciate all the help the associats take time to give me
    Response from Hollywood Feed
    Tamiciara, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great store and customer service
    Response from Hollywood Feed
    Hi Aj P.

    Thank you so much for your 5-star review! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Great customer service1
    Response from Hollywood Feed
    Hi Eric B.

    We are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Everyone is always so nice and helpful
    Response from Hollywood Feed
    Vicki, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Clean store and great customer service!
    Response from Hollywood Feed
    Holly, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Friendly & great employees!
    Response from Hollywood Feed
    Glynda, such a wonderful review, we thank you so much! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always have what my pets need and staff are knowledgeable. My pets get excited when I get home with the bag and sniff and nudge their faces inside. My cats are thrilled about the Weruva wet food and my dogs love every treat and their daily food.
    Response from Hollywood Feed
    Natasha, thank you for the wonderful review! We are so happy that your fur-babies are enjoying our products and that you are enjoying the great customer service we aim for. Thank you so much for your continued support! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Friendly, Professional, and Knowledgeable staff!
    Response from Hollywood Feed
    Leo, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com.  It is always a pleasure to have such wonderful feedback! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Always helpful and knowledgeable.
    Response from Hollywood Feed
    Angela, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.8 out of 5
    Rating 5.0
    Always great customer service with very helpful staff.
    Response from Hollywood Feed
    Emilee, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    We love Hollywood Feed!!! The service is great and prices are very good. Love home delivery option too. Very friendly and informed staff.
    Response from Hollywood Feed
    John, hank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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