Hollywood Feed Hoover (Lee Branch): {KEYWORDS} in Birmingham, AL

Hollywood Feed - Hoover (Lee Branch)

4.8 out of 5.0
Rating 4.8
(240 Reviews)
In-store
Delivery
Pick-up
Hollywood Feed Hoover (Lee Branch): {KEYWORDS} in Birmingham, AL
Store Information
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:30 AM - 6:30 PM
Open Today
(205) 995-0223
230 Doug Baker Blvd
Birmingham, Alabama, 35242
230 Doug Baker Blvd
Birmingham, Alabama, 35242
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Services
Speech BubblesChat with an Expert
Dog house with heart and paw in middleAdoption Days
Get directions to Hollywood Feed at 230 Doug Baker Blvd Birmingham, AL
We gladly match any price on identical merchandiseWe gladly match any price on identical merchandise
SAME DAY DELIVERY
IN ABOUT AN HOUR
IN STORES
TALK WITH A LOCAL PET EXPERT!
CAR
CURBSIDE PICK-UP
ORDER BY 6PM & PICK-UP SAME DAY
FAST, FREE SHIPPING
ON ORDERS OVER $49

About Hollywood Feed

Hollywood Feed is a natural and holistic pet specialty retail store in Birmingham, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to come see why Hollywood Feed is a different breed of pet supply store.
Josh Rhodes
Store Manager
Josh Rhodes currently manages the Hollywood Feed location in Hoover, Alabama, though he is originally from Tampa, Florida. He moved to the Birmingham area when he was in middle school - almost twenty years ago! Josh is a huge animal lover, loves to travel, and is a fan of good food! He also loves to cook, hike, visit the beach, develop his craftiness, and do a whole host of other activities. He has now been with Hollywood Feed for a total of six years and has learned so much from the company and all of the trainings provided to him over the years. He says, "I am very grateful that I work for a company that feels the same way about their employees and valued customers."
Our Promise
If your pet doesn't love it or if you don't love it, we will gladly replace or refund it.
- Shawn McGhee, Proprietor

Recent Reviews

4.8 out of 5.0
Rating 4.8
(240 Reviews)
Leave a Review
  • 4.8 out of 5
    Rating 5.0
    Very helpful!
  • 4.8 out of 5
    Rating 5.0
    Only been in once but they were very helpful. Will go back.
    Response from Hollywood Feed
    Janice, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We look forward to seeing you again soon!
  • 4.8 out of 5
    Rating 5.0
    Everyone is always so friendly and helpful!
    Response from Hollywood Feed
    Angela, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    I love Hollywood Feed! Although I use the amazing same day delivery mostly- going into the store is always fun and the people there are so welcoming and helpful. Josh recently helped me choose a new puppy food for an extremely picky and sensitive puppy. The knowledge and commitment to excellence by all the crew is a real asset to the company and truly helpful to pet parents!!
    Laurie
    Response from Hollywood Feed
    Laurie, we're so glad to hear you're enjoying our Same Day Delivery service!! We’re thrilled to hear that you are pleased with our customer service also. Thank you for providing us with awesome feedback about this service!
  • 4.8 out of 5
    Rating 5.0
    They were very helpful
    Response from Hollywood Feed
    Shannon, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 4.0
    Great customer service!
    Response from Hollywood Feed
    Bob, this review is amazing! Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products, and Great Customer Service is always something that we strive for and we are happy to have such great feedback! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always friendly and helpful staff!!!
    Response from Hollywood Feed
    Janet, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Everyone is constantly helpful and friendly. You can tell they genuinely love what they do.
    Response from Hollywood Feed
    Stephanie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Friendly and helpful
    Response from Hollywood Feed
    Toni, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.8 out of 5
    Rating 5.0
    Sales Clerk was knowledgeable and helpful
    Response from Hollywood Feed
    John, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
  • 4.8 out of 5
    Rating 5.0
    Great service and products
    Response from Hollywood Feed
    Vicki, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Thank you for being a part of the Hollywood Feed family, and we hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great products and awesome service.
    Response from Hollywood Feed
    Tom, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Consistently good.
    Response from Hollywood Feed
    We are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service. She really listened to our needs and provided great service!
    Response from Hollywood Feed
    Anne, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
  • 4.8 out of 5
    Rating 4.0
    Great customer service
    Response from Hollywood Feed
    Thank you, Denise, for this feedback. Our Hoover store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Excellent customer service! Everyone is always courteous, friendly, and helpful. They even take my large bags of food for my fur babies to the car for me.
    Response from Hollywood Feed
    Tanya, we are so glad to hear you loved your visit to our Hoover store so much that you gave us 5-stars! Our team strives for the best customer service in our business, and we are so glad you experienced that first hand. We hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Always a great experience at Hollywood Feed Lee Branch. Employees are friendly, greet you when you come in the door, ask if they can help you. Then they carry my heavy bag of food to my car!! The store is neat and clean and always has new merchandise. Love shopping there!
    Response from Hollywood Feed
    Bobbi, thanks for the awesome review! We are so glad to hear that you enjoy the product selection we carry. Also, our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
  • 4.8 out of 5
    Rating 5.0
    Great friendly, knowledgeable, & efficient help/service!
    Response from Hollywood Feed
    Glynda, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
  • 4.8 out of 5
    Rating 4.0
    Mountainbrook store better. Larger selection. Staff much more helpful!
    Response from Hollywood Feed
    Madeline, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve and grow. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you.
    We do train our staff to help every customer in the best way possible, that includes carrying items to the register and your vehicle. We even train our staff to find products at our other store locations and our warehouse. We will talk to our team members about giving proper customer service and going above and beyond trying to help the best way they can. Although every visit may not be perfect we thank you for continuing to shop at Hollywood Feed. We appreciate you being a part of the Hollywood Feed family! Again, I am very sorry for your less than exemplary recent visit, and hope that you will give us the opportunity to make this right!
  • 4.8 out of 5
    Rating 5.0
    Very knowledgeable and friendly staff
    Response from Hollywood Feed
    Natasha, thank you so much for this wonderful review! We strive to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Displaying reviews 1 - 4 out of the 20 most recent
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